2000: John Bilzor, Norfolk, VA
July 17 2009

Research and assessment of a practice in the food marketing business commonly known as “diversion of product”. Report delivered.
Delightful Customer Service: 12 Steps to a Better Bottom Line
June 29 2009

by Richard George & John Stanton SLC Publishing Sewell, NJ (2005) $24.95 plus $2.50 shipping and handling Purchase from Amazon.com Order direct from rjgeorge.com
Success Leaves Clues
June 28 2009

by Richard George and John Stanton 2nd Edition Silver Lake Publishing Los Angeles, CA (1999)
Winning Customer Rules
June 28 2009

by Richard J. George RJG Associates, Avalon, NJ (2009)
Troy Mummert, Shultz Foods
June 24 2009

“It was a pleasure to hear your presentation. I have never been in a marketing seminar that was half as interesting as you made this one. Thanks for your presentation and inspiration. You have a passion and it shows.”
Wayne Wedig, Cargill Salt
June 24 2009

“Thank you so much. I enjoyed your presentation most of all. I have seen you before, several years ago, and really appreciate your knowledged and presentation skills.”
Libby Taylor, National Confectioners Association
June 24 2009

“Wow! We sure loved having you in Scottsdale with us last week. Your presentations were wonderful and we got rave reviews from all those who attended. You made us look good!”
Steven Young, W.L. Gore and Associates
June 24 2009

“We really enjoyed you speaking to the team. The feedback from everyone was really good. Thanks again for your help at our meeting. I think we’ve succeeded in opening up a few minds on our team.”
Independent Operator Insights Into Wholesaler Relations and Services
June 24 2009

Curious how independents like their wholesalers? Whether IOs use wholesaler-provided services such as merchandising, advertising and category management programs and how they rate them? This report provides all the insights into the wholesaler-independent relationship. Developed in cooperation with St. Joseph’s university and based on input from almost 150 independents across the country, this study includes: […]
Food Marketing Expert, Customer Service Expert
June 22 2009

I consider myself a food marketing expert based on working in the food marketing vineyards for over thirty years, as author, consultant, researcher, consumer products brand manager, mentor, expert witness, but mostly as an observer and professor of food marketing. My areas of expertise are food marketing strategy, consumer behavior, retailing, and customer service. I […]