Author Archive

“Parent Company the Winner in Grocery-Store Name Game.” Belden, Tom. Philadelphia Inquirer. August 03, 2002.

May 5 2009 No Commented

“Fresh fields means something, whether Whole Foods is a good name or not…Grocery shopping is still a local phenomenon. There’s no rational reason to change a well known local name, unless changes to the stores are planned.”

“Market Correction.” Gammage, Jeff. Inquirer Magazine. November 18, 2001.

May 5 2009 No Commented

“Fill in the blank: ‘I blank to go shopping.’ The word is hate.” “For supermarkets to be successful in the year 2020, they have to focus on the front door – on the needs of customers… Stores are going to change to fit the shopping patterns of people.” “They’re getting nibbled to death…People say, ‘Its […]

“Wawa’s Wonders of Retailing.” Belden, Tom. Philadelphia Inquirer. August 05, 2002.

May 5 2009 No Commented

“They (shoppers) are looking for good feelings and solutions to problems… Wawa has done a good job of getting close to the market and providing solutions to problems…They’ll do well as long as they don’t take their eye off the customer.”

“Safeway Will Return Zagara’s to Private Ownership.” Smith, Eileen. Courier-Post. October 10, 2002.

May 5 2009 No Commented

“Zagara’s was a very well-run, upscale, cater-to-the-customer organization, as was Genuardi’s…But Zagara wasn’t a good match for Safeway.”

The Ultimate Consumer Survival Guide

April 29 2009 No Commented
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by Richard George SLC Publishing Sewell, NJ (2004)

Delight Me…The Ten Commandments of Customer Service

April 24 2009 No Commented
21

by Richard George and John Stanton Raphel Publishing Atlantic City, NJ (1997)

“Avalon Man Researches Beach Transactions.” Smith, Eileen. Courier-Post. July 5, 2002.

April 24 2009 No Commented

“At the shore, your antennae are up for whatever might be fun… All your senses are at work.” “When you’re on the boardwalk, you want to eat…You smell the Italian sausages on the grill, you see the funnel cakes and you hear me yelling, all day long: ‘Pizza!’ “Cheesesteaks!’ ‘Ice-cold lemonade!’” “Its difficult not to […]

Twenty One Trends in Food Marketing for the 21st Century

April 24 2009 No Commented
22

by Richard George and John Stanton Raphel Publishing Atlantic City, NJ (1999)

Customer Power: Seven Steps to Get What You Want (and Deserve)

April 24 2009 No Commented
23

by Richard J. George RJG Associates, Avalon, NJ (2000).

“The Smarter Shopper.” Bridal Guide. September/October 2001.

April 24 2009 No Commented

“Read bridal magazines and books, ask friends and family, get on the Internet. Then when a vendor offers a bid, you’ll be able to ask intelligent questions and judge for yourself whether it’s a fair deal.” “If you’re clear about your budget limitations and needs, they can quickly tell you whether or where there is […]