“People say ‘Its not my good old Genuardi’s’…and if the customer says it’s changed, it’s changed.” “Noah built the ark before it started raining, and right now it’s drizzling on Genuardi’s. We’ll see if they can build the ark before it starts raining.”

“Fresh fields means something, whether Whole Foods is a good name or not…Grocery shopping is still a local phenomenon. There’s no rational reason to change a well known local name, unless changes to the stores are planned.”

“Fill in the blank: ‘I blank to go shopping.’ The word is hate.” “For supermarkets to be successful in the year 2020, they have to focus on the front door – on the needs of customers… Stores are going to change to fit the shopping patterns of people.” “They’re getting nibbled to death…People say, ‘Its […]

“They (shoppers) are looking for good feelings and solutions to problems… Wawa has done a good job of getting close to the market and providing solutions to problems…They’ll do well as long as they don’t take their eye off the customer.”

by Richard George and John Stanton Raphel Publishing Atlantic City, NJ (1997)

by Richard George and John Stanton Raphel Publishing Atlantic City, NJ (1999)

by Richard George and John Stanton SLC Publishing Sewell, NJ (2002)